Call Centre / Customer Service Recruitment Agencies Directory
Ross Recruitment Assoiciates Ltd
Hirecracker
inResourcing
Spencer Joseph Ltd
Four Squared Recruitment
I Love My Job
Future Recruitment
Prospect Personnel Solutions
JTH Recruitment
Huntress Search
Lawrence Dean Recruitment Group
Detail2Recruitment
Swift Temps
First Base
Newstaff Employment services
The Recruitment Crowd
Satarah Recruitment
Recruitment Selection
S4 Personnel
Village Staff
Diamond Recruitment Services
Haystack Selection
E-Frontiers
The Work Shop Resourcing Ltd
John Ross Associates
MIW Group Ltd
Square Mile Connections
VWA Search Ltd.
Forde Recruitment
Fusion Resources
F1rst Commercial Recruitment
Great People Recruitment
Portfolio Recruitment
Interpersonnel UK
Staff Connection
Impression Recruitment
ReQuire Consultancy
Modern Edge Recruitment
Clearline Recruitment
Uxbridge Employment Agency
Regional Recruitment Services
Recruitment In Partnership
Frossell Recruitment
First Choice Recruitment Consultancy
Trinity Personnel
Working Solutions Recruitment Services
Platinum Resourcing
Prize Placements
Pursuit Resources Group
Rapid Recruit
Responsive Personnel
Staff Source
The Dove Partnership
Trio
Windsor Employment
Mulberry Recruitment
Selective Group
Rocasa Consulting
T&K Associates
Daniel Adams Recruitment
Clarkson Owens
Revive Recruitment
Cottrell Moore
Echo Personnel
Tulip Recruitment
All-Temps Recruitment
A for Appointments
AKA Recruitment
Synergy Recruitment Ltd
Bennett Staff Bureau
Bridge Recruitment UK
Blue Orchid Recruitment
Hire Cracker Searchability
MC Personnel
Elite Personnel
Cityfield Recruitment
Delaney Browne Appointments
Emmerson-Ross Recruitment
Princewood Recruitment
Sandiford Green
Solutions2Recruitment
TLP Recruitment
Royle Recruitment
Team Support
Essential Recruitment
Time Appointments
2i Recruit
Industrial Temporaries
Watton Recruitment
2-recruit
Absolute for Staff
Alliance Recruitment
Bell Cornwall Recruitment
Spec Recruitment
Assist Resourcing UK Ltd
Genesis Employment
SureStaff Recruitment
Able Personnel
Sure Recruitment
HQ Personnel
Most Popular Call Centre / Customer Service Job Roles
Most Popular Locations for Call Centre / Customer Service
England
AvonBedfordshire
Berkshire
Buckinghamshire
Cambridgeshire
Cheshire
Cleveland
Cumbria
Derbyshire
Devon
Dorset
County Durham
Essex
Gloucestershire
Hampshire
More information
Despite a recent wave of outsourcing in the industry, the Customer Service Sector employs more than 300,000 personnel in the UK and doles out over £5 billion in annual wages. In the past few years - having become notoriously inefficient due to communication issues - there has been a gradual reversal in the outsourcing of Call Centre Staff positions, and the number of UK jobs appears to be slowly rebounding.
Customer service recruitment
Recruitment agencies are especially looking for candidates with patience, an ability to learn quickly, and strong verbal communication skills, (bilingual applicants have a considerable advantage). Typing proficiency and IT literacy are also desirable qualities, but aside from these basic skills, there are no formal requirements for entry into the field. Training is typically given on the job, and no degrees or certification are needed.
Salaries
Employees on the low end of the salary scale tend to earn between £13K and £15K annually, but experienced professionals, including Team Leaders and Managers, usually earn closer to £25K. The overall average salary in the UK is about £17K. Employment is available on part-time and full-time basis, and the working hours are standard: rarely requiring overtime. Some companies, however, do staff night shifts and offer 24/7 customer support. Secretarial recruitment agencies report that call centre staff will sometimes make the move to office based jobs and are perfectly suited to those with a good telephone manner.
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